I also have to agree here. Check out any major game in testing, and what you'll find is a public release date, with plenty of previews of the full release. Setting these dates publically is good because 1. It gives the players something definitive to look forward to, and 2. Puts the company releasing the product on a schedule with an accountable deadline.
I'm not saying that WGT doesn't have some internal timeframe that it's working by, but the trend at WGT is to kind of lag behind what its claims are for releasing product. You'll recall that last spring it was announced that this Beta version would be released in the 'early summer', then that was moved to 'summer', then 'late summer', only to finally have it be released in October. We have seen this trend continue here as stated above, with an email that declared new changes 'in the coming weeks' back in the first week of January. In 4 days it will be March, and I think that falls outside the realm of what most would consider 'coming weeks'. If there has been a delay, tell us. We'll understand. What we don't understand is complete silence and lack of response.
There has been far too little public WGT involvement in this Beta version. We are told 'new clubs' and 'new tiers', but there is no explanation or demonstration for how they will be different. We are told a back 9 is coming, but no glimpse of what the holes will look like. The instructional videos only just came out, and they are incomplete as to how to use all the shots etc. It's no wonder that many newcomers are quite discouraged and turn away from the game. I watched a video with the CEO of WGT who talked at great length about how the game would involve micro-purchases, yet you won't see any mention of such a thing anywhere on this site.
With a more involved presence, you become more proactive towards the issues, questions etc. that seem to be recycling week in and out. The forum is filled with mostly the same posts over and over again. These questions should never have to be asked, as the answers to most of them should be provided to the user before they even hit one shot, in a clearly marked place on the main page, perhaps even with a live chat representative. Might seem like alot of maintenance, but in the long run its alot easier and less annoying than reading the same forum posts over and over.
I understand that there is alot to manage and administrate with the game, but that's the undertaking that you folks at WGT have brought on yourself with such a large scale project. The reality is that you will be held accountable by the public for how you respond to what you present, and if that response is not engaging and/or thorough enough, you will lose respectability and credibility and ulitimately lose patrons as well.
Here's to seeing those new holes in March! We're ready!