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Re: credits posted

rated by 0 users
Wed, May 30 2012 4:31 PM (10 replies)
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  • Bumsmith
    14 Posts
    Wed, May 30 2012 11:38 AM

    been watching videos for credits and they are not beeing posted under redeem credits why is this happening? lost at least 20 redeem points in 2 days now

    thank you

    bumsmith

  • pjctas0822
    4,615 Posts
    Wed, May 30 2012 11:49 AM

    It has been noted in several posts already. I hope they fix it soon though.

  • WGTicon
    12,511 Posts
    Wed, May 30 2012 12:30 PM

    Hi

    I am not sure what I can do but I will check on our end as well. Thanks for letting us know

    -wgticon

  • SinkitTaylorIII
    20 Posts
    Wed, May 30 2012 12:53 PM

    I notice the single view videos in the carousel register OK, its the ones you get to via the "click here for more views" button that dont register.

  • DAD111
    582 Posts
    Wed, May 30 2012 1:06 PM

    WGTicon:

    Hi

    I am not sure what I can do but I will check on our end as well. Thanks for letting us know

    -wgticon

     

    Please see post below if you haven't already seen it WGTicon........thank you.

    Bob

    http://www.wgt.com/forums/p/106570/691310.aspx#691310

     

  • FamousBeef
    271 Posts
    Wed, May 30 2012 1:25 PM

    SinkitTaylorIII:

    I notice the single view videos in the carousel register OK, its the ones you get to via the "click here for more views" button that dont register.

    yes, this. been 2 days now, i'm down like 20 views

  • coyotegolfer
    20 Posts
    Wed, May 30 2012 4:24 PM

    Just tried it again, still down. I thought it was just me.  

  • tlo46
    6 Posts
    Wed, May 30 2012 4:31 PM

    Thank you for checking into it as I have also watched all the videos the last couple days and not credited

  • WGTadmin2
    1,152 Posts
    Wed, May 30 2012 5:23 PM

    We have contacted Livegamer one of our video partners and they are trying to resolve it

     

    Sorry for the inconvenience

  • pjctas0822
    4,615 Posts
    Wed, May 30 2012 5:26 PM

    WGTadmin2:

     

    We have contacted Livegamer one of our video partners and they are trying to resolve it

     

    Sorry for the inconvenience

     

    Thank you . Can we get a confirmation post when it's fixed ?

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