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Re: Redeem Reward Error

• JoeParUp 12 Posts

  Sun, Dec 2 2012 12:04 PM

  Please WGT help is needed.

  I am unable to redeem credits in the watch video tab.  I continue to get this error.

  " Reload the Player

  Your Player is out of sync with our server Press reload button below."

  I press it and nothing happens.  This has been going on for two week or so.

  Have reported this to Live Gamer to no avail.

• WGTicon 12,511 Posts

  Sun, Dec 2 2012 1:42 PM

  hi

  it's an issue with live gamer. I do not have any further details right now. sorry.

  -wgticon

• JoeParUp 12 Posts

  Mon, Dec 3 2012 7:08 AM

  Thanks icon.

   

  Guess I'll be patient a little longer and hope Live Gamer resolve the issue.

• RichGast 351 Posts

  Mon, Dec 3 2012 1:44 PM

  Don't hold your breath!!  I notified Live Gamer about it several days ago and not so much as an email reply, let alone a fix.  And let's not even think about WGT stepping in on behalf of their clients and pressuring Live Gamer for a timely fix.  Getting close to a week now that we can't redeem views for credits and nothing in site as far as getting it fixed.

• RichKCL 278 Posts

  Tue, Dec 4 2012 6:00 PM

  i was having same problum. it is solved  today.