It is now my time 2PM EST - at 9AM this morning I rented Taylor Made R1 TP 9.0 Driver (L48) and before I got to "equip" step I received (in red) a message stating to the affect that the transaction had been interrupted and not completed. I then checked and verified that credits had been deducted and WGT email received confirming rental however the club was and is still not in my inventory to be "equipped."
Help please, Marshall
bigsalad: It is now my time 2PM EST - at 9AM this morning I rented Taylor Made R1 TP 9.0 Driver (L48) and before I got to "equip" step I received (in red) a message stating to the affect that the transaction had been interrupted and not completed. I then checked and verified that credits had been deducted and WGT email received confirming rental however the club was and is still not in my inventory to be "equipped." Help please, Marshall
Can you please forward the email confirmation to member@worldgolftour.com, and let me know when you do. I looked into your transactions and not seeing the rental. I will definitely look into it for you.
-WGTdbloshoe
Email confirmation forwarded to you today at 6PM EST.
Thanks, Marshall
bigsalad: Email confirmation forwarded to you today at 6PM EST. Thanks, Marshall
Perfect! Thank you I will look into it.
Taken care of. You should have an email from Member Services,
Now that is communication, well done shoe.
renniw52: Now that is communication, well done shoe.
And good customer service! Score one for The Shoe!
Yes - very well handled and resolved - always good to know that we can count on WGT (Shoe) to right wrongs and make/keep us whole.
Great job and big thanks, Marshall
PS - "Re-rental" went through OK.