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Re: Disappearing Putter Pal.......

rated by 0 users
Thu, May 30 2013 1:58 PM (8 replies)
  • TeeWade
    1,216 Posts
    Fri, Mar 22 2013 10:15 AM

         Okay then, Wednesday evening (March 20), I'm playing in one of my CC tournaments. Hole #6 of 9, on green, my putter pal is no longer displayed. I know I had right at or just over 1,000 hits left. So I look at my settings real quick, nothing wrong there as the display is ticked for yes. I go back to game screen and nothing. I uncheck yes on the putter pal display and save. I then check it back to yes and save. I leave the site and log in again. Get to my saved game at hole #6.........still no putter pal.  Well Tim, I tell myself, maybe you did run out then? Never know here at good ol' WGT lol. So i then went to the Pro Shop and purchased ANOTHER 1,000 hits for putter pal. I go back to my game....nothing there. I log out...clear browser and cache...log back in....and NOTHING. I check my purchase log. Its there in black and white that I bought 1,000 hits. 

        I sent an e-mail to members@WGT and still await a reply.

         I only write in here because I seen the new mod fixed another players' Pro Shop ordeal in just under 5 hours time.

              Thanks

  • WGTdbloshoe
    2,840 Posts
    Fri, Mar 22 2013 10:40 AM

    TeeWade:

         Okay then, Wednesday evening (March 20), I'm playing in one of my CC tournaments. Hole #6 of 9, on green, my putter pal is no longer displayed. I know I had right at or just over 1,000 hits left. So I look at my settings real quick, nothing wrong there as the display is ticked for yes. I go back to game screen and nothing. I uncheck yes on the putter pal display and save. I then check it back to yes and save. I leave the site and log in again. Get to my saved game at hole #6.........still no putter pal.  Well Tim, I tell myself, maybe you did run out then? Never know here at good ol' WGT lol. So i then went to the Pro Shop and purchased ANOTHER 1,000 hits for putter pal. I go back to my game....nothing there. I log out...clear browser and cache...log back in....and NOTHING. I check my purchase log. Its there in black and white that I bought 1,000 hits. 

        I sent an e-mail to members@WGT and still await a reply.

         I only write in here because I seen the new mod fixed another players' Pro Shop ordeal in just under 5 hours time.

              Thanks

    Just took a look and not seeing anything in your purchases.  Please can you send over the confirmation email of your purchase to members@worldgolftour.com.  Let me know once you have forwarded that confirmation email and I will take a look into it.

     

    - WGTdbloshoe

  • ZioMio
    4,680 Posts
    Fri, Mar 22 2013 11:19 AM

    TeeWade:
    I log out...clear browser and cache...log back in....and NOTHING.

    Did you clear the Flashplayer as well?

  • TeeWade
    1,216 Posts
    Fri, Mar 22 2013 1:03 PM

    WGTdbloshoe:

    TeeWade:

         Okay then, Wednesday evening (March 20), I'm playing in one of my CC tournaments. Hole #6 of 9, on green, my putter pal is no longer displayed. I know I had right at or just over 1,000 hits left. So I look at my settings real quick, nothing wrong there as the display is ticked for yes. I go back to game screen and nothing. I uncheck yes on the putter pal display and save. I then check it back to yes and save. I leave the site and log in again. Get to my saved game at hole #6.........still no putter pal.  Well Tim, I tell myself, maybe you did run out then? Never know here at good ol' WGT lol. So i then went to the Pro Shop and purchased ANOTHER 1,000 hits for putter pal. I go back to my game....nothing there. I log out...clear browser and cache...log back in....and NOTHING. I check my purchase log. Its there in black and white that I bought 1,000 hits. 

        I sent an e-mail to members@WGT and still await a reply.

         I only write in here because I seen the new mod fixed another players' Pro Shop ordeal in just under 5 hours time.

              Thanks

    Just took a look and not seeing anything in your purchases.  Please can you send over the confirmation email of your purchase to members@worldgolftour.com.  Let me know once you have forwarded that confirmation email and I will take a look into it.

     

    - WGTdbloshoe

         Okay, upon further review and seeing where I mis worded the bit about purchase log, here's what I got.

         Looking at my Transaction History there is no indication of the 1,00 Putter Pal being made. Nor is there the usual e-mail notification from WGT.   But....

         If you look at the bottom of my Profile page, which is where I looked initially and meant when  I said purchase log in my OP, in the list of Activities it states there that I did make the 1,000 hit purchase for Putter Pal. I honestly couldn't say for sure that any credits were taken as I have no clue what amount I had before this lol.

         I imagine I can let this part of the problem go as I again don't know for sure that credits were taken.

         My issue now would be, where'd my original hits go for Putter Pal during that game as I'm nearly 99% sure I had them andddd do I dare go attempt to buy more??   :)

     

     

  • WGTdbloshoe
    2,840 Posts
    Fri, Mar 22 2013 1:21 PM

    TeeWade:

     

         Okay, upon further review and seeing where I mis worded the bit about purchase log, here's what I got.

         Looking at my Transaction History there is no indication of the 1,00 Putter Pal being made. Nor is there the usual e-mail notification from WGT.   But....

         If you look at the bottom of my Profile page, which is where I looked initially and meant when  I said purchase log in my OP, in the list of Activities it states there that I did make the 1,000 hit purchase for Putter Pal. I honestly couldn't say for sure that any credits were taken as I have no clue what amount I had before this lol.

         I imagine I can let this part of the problem go as I again don't know for sure that credits were taken.

         My issue now would be, where'd my original hits go for Putter Pal during that game as I'm nearly 99% sure I had them andddd do I dare go attempt to buy more??   :)

     

     

     

    Not showing any credits taken out of your account.  You would of received an email stating you purchased the item if the credits had been taken out.  Not sure I can answer where your "original hits" went.  But I would say if you enjoyed the putter pal in the past, I wouldn't hesitate to repurchase it. 

     

    -WGTdbloshoe

  • TeeWade
    1,216 Posts
    Fri, Mar 22 2013 1:26 PM

    ZioMio:

    TeeWade:
    I log out...clear browser and cache...log back in....and NOTHING.

    Did you clear the Flashplayer as well?

         Just did that and the others again. Restarted PC and log back in...nothing. I'm just gonna go try to buy more and see what happens....tks for the tip man  :)

     

  • TeeWade
    1,216 Posts
    Fri, Mar 22 2013 1:34 PM

    WGTdbloshoe:

    Not showing any credits taken out of your account.  You would of received an email stating you purchased the item if the credits had been taken out.  Not sure I can answer where your "original hits" went.  But I would say if you enjoyed the putter pal in the past, I wouldn't hesitate to repurchase it. 

     

    -WGTdbloshoe

         Yeah, I honestly don't know what went wrong during the process or how the original hits disappeared lol. In any case, I just went and bought another 1,000 hits and the purchase went through and are showing in game. 

         I applaud your quick response and help with it all bud. Many thanks  ;)

  • WGTdbloshoe
    2,840 Posts
    Fri, Mar 22 2013 1:38 PM

    TeeWade:

    WGTdbloshoe:

    Not showing any credits taken out of your account.  You would of received an email stating you purchased the item if the credits had been taken out.  Not sure I can answer where your "original hits" went.  But I would say if you enjoyed the putter pal in the past, I wouldn't hesitate to repurchase it. 

     

    -WGTdbloshoe

         Yeah, I honestly don't know what went wrong during the process or how the original hits disappeared lol. In any case, I just went and bought another 1,000 hits and the purchase went through and are showing in game. 

         I applaud your quick response and help with it all bud. Many thanks  ;)

    You are very welcome and enjoy the purchase.

     

    - WGTdbloshoe

  • Kennylee1954
    8 Posts
    Thu, May 30 2013 1:58 PM

    I just now purchased the shot pal and the putter pal and neither one shows up when I play. they do show on my profile but not when I play. 

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