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Re: No response to emails from WGT

• Hansy250 6 Posts

  Sun, May 5 2013 12:06 PM

  So I have been trying to get a reply from the customer service/IT/moderators for 3 weeks now. Months ago, I spent REAL money to upgrade my clubs. I've also had a balance of well over 1000 credits in my account, and I've leveled up into the 40s. This took a few months of playing, taking surveys, and watching ads they make money from...only then to be banned for an inappropriate player name. I've since been emailing them for the past 3 weeks, trying to get them to credit my new account with either the clubs I've purchased, or the credit amount of those clubs plus the accrued credits I had in my account prior to being banned. They have constantly ignored my emails, providing ZERO service or help to my concerns.

   

• WGTBOBBYSWORLD 162 Posts

  Sun, May 5 2013 2:01 PM

  Looked up  your account and i did not see any support tickets under your email address. Can you give me the email associated with the name which was banned?

• alosso 21,094 Posts

  Sun, May 5 2013 3:02 PM

  *coughs*

• Hansy250 6 Posts

  Mon, May 6 2013 5:09 PM

  bluefox1081@gmail.com

• WGTBOBBYSWORLD 162 Posts

  Mon, May 6 2013 7:50 PM

  After looking at your account I see that you were banned for multiple reasons.  Because of these circumstances,  I cannot move your clubs and credits.

• lonniescott711 4,208 Posts

  Mon, May 6 2013 9:02 PM

  WGTBOBBYSWORLD:

  After looking at your account I see that you were banned for multiple reasons.  Because of these circumstances,  I cannot move your clubs and credits.

  Dude , when you get banned , you dont come back with a new account , and start complaining . You arent supposed to even be here. much less bring attention to yourself .You take the loss on the chin , and play under the radar , for as long as you are here. So now that they know you are back , after being BANNED . Dont be surprised if they shut down this account too , especially since you were Banned from the game .Happy Swinging DUUUUUUUUHHHHH

   

• courteneyfish 15,796 Posts

  Mon, May 6 2013 9:40 PM

  Slightly off topic but WGT is taking too long to reply to e-mails lately, it gives you the feeling that they are losing interest.

• phiber 2,795 Posts

  Mon, May 6 2013 9:43 PM

  courteneyfish:

  Slightly off topic but WGT is taking too long to reply to e-mails lately, it gives you the feeling that they are losing interest.

  Probably a bit overwhelmed! 

• WGTicon 12,511 Posts

  Tue, May 7 2013 3:43 AM

  I am locking this thread. Any further discussion should be done in private.

  -WGTicon