This may be user error, but I don't think so. Frequently a scenario will arise where the putting range is not adequate for the distance given to the whole. It seems to happen to me frequently on #5. I will leave myself a 26 ft uphill putt and only be given a 30 ft range. My most recent scenario was on the 18th for the April tournament. I had a 54 foot putt that climbed a half foot and I also had a 10 mph headwind. (This, unfortunately, is where I also learned you couldn't pitch from the green). It cost me at least one stroke on the hole (and a few places in the tourney). It would be great if we could change the range considering sometimes the converse occurs as well. (60 ft range with a 15 ft downhill putt from the fringe).
That being said, I really love this game...thanks for the site.