Chip may be the wrong shot then...
Unfortunately, the shot recommendations are likely to be less than optimal or even outright bullsh**.
Try a full wedge shot or a punched shot - not too long an iron from really heavy stuff.
In some occasions, a pitch may be working, too.
Keep in mind: A chip must land on fringe or green, a pitch may also land on fairway to advance.
Try different things, have a look what others do in multiplayer games!