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Re: Zong Credit Purchasing

Fri, Nov 15 2013 11:03 AM (3 replies)
  • Alpha101
    1 Posts
    Thu, Nov 14 2013 5:02 PM

    I know there is bigger situations on WGT than my "little" problem. See i buy WGT credits through my mobile phone .. Thus Zong sends me a confirmation PIN and then i enter it and "Bob's ur Uncle" .. BUT .. now all of a sudden im not recieving those PINS, and that means i cant buy credits ... AND THAT MEANS I CANT IMPROVE MY GAME .. SO PLEASE SOMEONE - ANYONE .. Is it only happing to ME .. ??

  • alosso
    21,094 Posts
    Thu, Nov 14 2013 7:05 PM

    Did you check the mobile number used in the process?

    Big problem for the company because they WANT your money...

    Put it on a moderator's wall - they will take care of it!

  • WGTicon
    12,511 Posts
    Fri, Nov 15 2013 10:48 AM

    Alpha101:

    I know there is bigger situations on WGT than my "little" problem. See i buy WGT credits through my mobile phone .. Thus Zong sends me a confirmation PIN and then i enter it and "Bob's ur Uncle" .. BUT .. now all of a sudden im not recieving those PINS, and that means i cant buy credits ... AND THAT MEANS I CANT IMPROVE MY GAME .. SO PLEASE SOMEONE - ANYONE .. Is it only happing to ME .. ??

    hi

    where do those pins get sent to? your email or your phone via text or something else?

    -wgticon

  • MainzMan
    9,593 Posts
    Fri, Nov 15 2013 11:03 AM

    WGTicon:

    where do those pins get sent to? your email or your phone via text or something else?

    They're sent as an SMS.  I've never had a problem with Zong but haven't used it for a few months to be honest. 

    First thing would be to check the number is correct.

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