Forums

Re: For the last two days...

• RUSTY40 255 Posts

  Thu, Sep 2 2010 10:54 AM

  I have entered into Match play and after a couple holes I show a status of busy but I

  also show that I am offline. When I finally get back on line the "PLAY NOW" appears on the left hand portion of the screen , but when I go back to the match it says that

  neither player returned in time. Bottom line---Why am I getting disconnected since

  Sept 1 and never before?

• WGTSky 223 Posts

  Thu, Sep 2 2010 2:08 PM

  Hi Rusty,

  We had an issue this morning with our hosting company that affected multiplayer games, dropping some of them, which might explain some of your disconnects.  The problem with hosting is now fixed, which will hopefully alleviate much of what you've experienced.

  We're very sorry for any inconvenience the problem as caused.

  -Sky

• RUSTY40 255 Posts

  Thu, Sep 2 2010 2:54 PM

  Ty

• AnnikaJesper 1 Posts

  Thu, Sep 2 2010 9:15 PM

  Hi Guys, it's still happening to me. I get into a game and get booted out. Happened about six times now within the first two holes of game play.

  Thanks

  Annika

• WGTadmin 1,166 Posts

  Fri, Sep 3 2010 9:59 AM

  Hey Annika,

  Please right click and file a bug report when in the game. This will provide additional information to our bug hunting team, and will hopefully help them to get this issue sorted out.  In the meantime, please check the post on optimizing your system for WGT, right here: http://www.wgt.com/forums/p/635/2552.aspx

  Thanks!