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Re: Tournaments payout

Fri, Jan 10 2014 2:19 PM (5 replies)
  • Fraenkel
    Fraenkel
    2,252 Posts
    Fri, Jan 10 2014 4:46 AM

    Hello Fellas.

    Don't know if this kind of problem is already shown in the forum, had a little search but nothing. We got problem on our country club tournaments payout. There were open 8 tournaments, closed 3 hours ago, but there's no sign of payouts and even nothing in the members activity spotlight.

    I send a request to the WGT customer support.
    I would like to know if some other owners find this issue.

    Salut,
    Frankel. 

  • DaddysKat
    DaddysKat
    3,554 Posts
    Fri, Jan 10 2014 7:27 AM

    Same issue here.  This tournament ended last night, and no payout or notification posted as of yet.

     

  • WGTicon
    WGTicon
    12,511 Posts
    Fri, Jan 10 2014 12:46 PM

    hi

    this may take a while... lets wait through the weekend and if still not paid out, contact me on my wall and I will check

    -wgticon

  • WGTdbloshoe
    2,840 Posts
    Fri, Jan 10 2014 12:52 PM

    Fraenkel:

    Hello Fellas.

    Don't know if this kind of problem is already shown in the forum, had a little search but nothing. We got problem on our country club tournaments payout. There were open 8 tournaments, closed 3 hours ago, but there's no sign of payouts and even nothing in the members activity spotlight.

    I send a request to the WGT customer support.
    I would like to know if some other owners find this issue.

    Salut,
    Frankel. 

    Past few days we have closed roughly 70 tournaments just on our end.  That is double what we normally would close in the first week of the month and 10 times what we would close in a normal week.  Because of this it has backed up payouts.  You will start to see payouts filtering through tomorrow or Sunday.

     

    - WGTdbloshoe

  • DaddysKat
    DaddysKat
    3,554 Posts
    Fri, Jan 10 2014 1:37 PM

    Thanks for the reply, Icon and Shoe ... 

    And Shoe ... you're on vacation!  What are you doing here????

  • Fraenkel
    Fraenkel
    2,252 Posts
    Fri, Jan 10 2014 2:19 PM

    Thanks Shoe, Icon and even to you Daddy.

    I will send an advice to our country club members.
    Appreciate your interest for this issue.

    Cheers,
    David. 

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