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Re: URGENT HELP REQUIRED

rated by 0 users
Thu, Feb 6 2014 11:11 AM (3 replies)
  • BDRuane
    2 Posts
    Thu, Feb 6 2014 12:32 AM

    Good Afternoon. I have only created this profile so I can post here as i need urgent assistance.

    I sent an email a few months ago about the problem i am about to list below but never received an email response.

    The following profile is my old WGT Profile:

    http://www.wgt.com/members/usylum/default.aspx

    However i do not remember the email address i used to sign up for that profile so cannot request a password reset.

    This is the account i want to be playing WGT with

    What are my options here please, as no one has been able to send me a response via email on this from WGT.

    Alot of effort went into that profile and I want to start using it again.

    Many thanks

    Beau Ruane

  • WGTdbloshoe
    2,840 Posts
    Thu, Feb 6 2014 10:47 AM

    BDRuane:

    Good Afternoon. I have only created this profile so I can post here as i need urgent assistance.

    I sent an email a few months ago about the problem i am about to list below but never received an email response.

    The following profile is my old WGT Profile:

    http://www.wgt.com/members/usylum/default.aspx

    However i do not remember the email address i used to sign up for that profile so cannot request a password reset.

    This is the account i want to be playing WGT with

    What are my options here please, as no one has been able to send me a response via email on this from WGT.

    Alot of effort went into that profile and I want to start using it again.

    Many thanks

    Beau Ruane

    Please contact our customer service to get help with resetting your password.

     

    - WGTdbloshoe

  • courteneyfish
    15,796 Posts
    Thu, Feb 6 2014 10:51 AM

    I think he'd have done that if he knew how. At the bottom of this page you'll see a Contact Us link, if you click on that and explain your problem I'm sure they will help you out. Another way is to e-mail members@worldgolftour.com

  • BDRuane
    2 Posts
    Thu, Feb 6 2014 11:11 AM

    Hi There.

    I did that and received the below message

    Normal 0 false false false EN-US X-NONE X-NONE

    Thank you for contacting World Golf Tour Member Services. Your request # 54981 has been received and is being reviewed by our support staff. We appreciate your patience and want to thank you for playing World Golf Tour.

     

    This was some 14 hours ago.

    When can i expect a response to my email?

    Thanks

    Beau

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