Where did you find the quoted phrase?
This is from the "Upcoming Product Releases" page, isn't it?
As a possible hint, above the application form it reads:
There's a verification process available in our accounts to prove who we are and allow to buy and win real world items. There it says,
Verified Accounts improve your multiplayer experience and give others
confidence with whom they are playing. As an additional value, Verified
Accounts are eligible to access the Elite Collection and redeem credits
for real world items. Simply complete the form below to get started.
Your question may be related to the bolded part. Be informed though that a mod's reply on "an ongoing process" implys that this part is not (yet) realized while the minor part (underlined) is. Homi soit...