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Re: friend can't access his account

• singist 22 Posts

  Sun, Apr 6 2014 4:47 AM

  A friend of mine can't access his account since he changed his ISP; he's sent admin emails but no reply....any ideas guys?

  member is KINGCATFISH

  account shows as active but he's not been able to use it for a month or so.

  any help would be appreciated.

• tigerfan1506 3,193 Posts

  Sun, Apr 6 2014 6:14 AM

  Thats a new one. The only thing i can offer would be for you to send a friend request to WGTIcon, send him a PM about it, then act as the go between. 

  I'm sure members smarter than me will have a better answer :-)

• ZioMio 4,680 Posts

  Sun, Apr 6 2014 7:54 AM

  singist:

  A friend of mine can't access his account since he changed his ISP

   

  Has he done the usual clearing of cache, cookies and temp files?

  What error message does he get?

  Has he tried to log in with out using his bookmark?

  Has he requested a lost password reset?

• BadMuzza 20 Posts

  Sun, Apr 6 2014 10:09 AM

  Clearing his cookies should do it...

• WGTicon 12,511 Posts

  Sun, Apr 6 2014 11:53 AM

  singist:

  A friend of mine can't access his account since he changed his ISP; he's sent admin emails but no reply....any ideas guys?

  member is KINGCATFISH

  account shows as active but he's not been able to use it for a month or so.

  any help would be appreciated.

  hi

  if it doesn't say account disabled or wrong password then it could be on his end. please make sure he emails from his registered email to members@worldgolftour.com and I will check in on it in 1-2 days.

  -wgticon

• singist 22 Posts

  Mon, Apr 14 2014 3:44 AM

  Thanks for the reply; he now  says  he's emailed from the registered account but no reply....