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Re: Bracket Tournaments

• mikeeee2 3 Posts

  Wed, Jun 11 2014 11:39 AM

  Looking for some help with CTTP brackets. I have entered 4 of these and and made it

  through to the second round twice. After I get the e-mail letting me know that I have

  advanced I click on the link that says play now and the WGT page loads and then

  it says this tournament has ended. Both time I have responded within a have hour

  of receiving the e-mail from WGT. On the e-mail it says I have 24 hours to play the next

  round. I contacted customer support but have not heard back from them yet so I hop

  maybe someone can tell me what I an doing wrong. I'm sure that I may not be as Tech

  savvy as many of you are but I am able to follow simple instructions and know how to 

  read and understand things. Thank you for any help you can provide.

                                                     Thanks again. Mike C. (mikeeee2)

• WGTadmin 1,166 Posts

  Wed, Jun 11 2014 11:48 AM

  Please contact us at members@worldgolftour.com and include a screenshot of the bracket tournaments you are referring to so that we can investigate. Thank you.

• YankeeJim 25,827 Posts

  Wed, Jun 11 2014 11:51 AM

  WGTadmin:

  Please contact us at members@worldgolftour.com and include a screenshot of the bracket tournaments you are referring to so that we can investigate. Thank you.

  
  Does it then go on the pile you already have that were submitted last week and are still waiting for an answer?

• mikeeee2 3 Posts

  Wed, Jun 11 2014 12:29 PM

  I'm sorry, you may have me confused with someone else.

  I am mikeeee2 not mikee2. I made a mistake on the post and will try to correct it.

  This is my first post to the forum and will be more careful in the future. M.charbonneau

• mikeeee2 3 Posts

  Wed, Jun 11 2014 12:36 PM

  Sorry  YankeeJim, thought you were speaking with me and now I see you were

  speaking to them. Sorry again.  mikeeee2
  

• WGTicon 12,511 Posts

  Wed, Jun 11 2014 4:28 PM

  YankeeJim:

  WGTadmin:

  Please contact us at members@worldgolftour.com and include a screenshot of the bracket tournaments you are referring to so that we can investigate. Thank you.

  
  Does it then go on the pile you already have that were submitted last week and are still waiting for an answer?

  we pass them to our engineers, so if you have more screenshots, please email them in :)

  -wgticon

• oneeyedjohn 9,572 Posts

  Wed, Jun 11 2014 6:09 PM

  WGTicon:

  YankeeJim:

  WGTadmin:

  Please contact us at members@worldgolftour.com and include a screenshot of the bracket tournaments you are referring to so that we can investigate. Thank you.

  
  Does it then go on the pile you already have that were submitted last week and are still waiting for an answer?

  we pass them to our engineers, so if you have more screenshots, please email them in :)

  -wgticon

  May I suggest ur engineers pull their fingers out then as this is a popular concept, but the glitches need ironing out pretty quick, otherwise interest will wane.

• mantis0014 8,946 Posts

  Thu, Jun 12 2014 1:00 AM

  mikeeee2:

  After I get the e-mail letting me know that I have

  advanced I click on the link that says play now and the WGT page loads and then

  it says this tournament has ended

  Can you still play those comps from the Game Client.

  Just saying, I never click the links on the Emails....  I just go to the Tourny section on the Game Screen.

  -Roger