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Re: Question about supersonicads

• thatcanadianguy 557 Posts

  Fri, Jul 4 2014 2:50 AM

  How are you suppose to submit a claim for missing credits when they do not provide you will a link to do so.

   

  02
  July
  2014    Scotia Bank    Credits awarded when you watch this video until the end. Offer reports on a 15 minute delay.    12 Credits    Pending (waiting for advertiser's approval)

  The Missing Credits Link is missing

  I have over 20 like this and have had them for weeks.

• stevepsheehan 2,791 Posts

  Fri, Jul 4 2014 3:40 AM

  Click on the View status & Support link at the top, then scroll right down until you find one with the Missing Credits link - all mine are cunningly hidden right at the bottom!

  ...or just email them:

  customersupport@supersonicads.com

• thatcanadianguy 557 Posts

  Fri, Jul 4 2014 7:15 AM

  That is my problem I have no missing credit link on most of them

   

  

• mukbrain 225 Posts

  Fri, Jul 4 2014 5:44 PM

  ^I'd suggest you go to court about this.

• stevepsheehan 2,791 Posts

  Sat, Jul 5 2014 5:00 AM

  Email them that picture, and they will probably sort it.

• mukbrain 225 Posts

  Sat, Jul 5 2014 9:30 AM

  ^Tried that, won't work. Court is the only way IMO.