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Re: Purchasing items

• WonkyDriver777 21 Posts

  Wed, Jul 9 2014 10:41 AM

  I am playing WGT on my iPad through the APP, but as am at work, and wanting to upgrade my equipment, I logged on via the PC.

  I have managed via PC to purchase the required credits, but when I go into the ProShop to purchase my equipment it tells me that I can only check out once I have completed the introduction tour. 

  I sighed and went through all the introduction tutorials etc again, and when in that mode am even now able to enter into a tournament, but when I go back to Pro Shop it will still not allow me to purchase and new equipment.

  I have attempted to clear the cache also with no success.

  I have noticed since earlier today that connecting is sometimes a bit slow and that the servers were down for a while, could someone advise how can I use the PC version now to purchase my equipment.

• 2,840 Posts

  Wed, Jul 9 2014 10:47 AM

  WonkyDriver777:

  I am playing WGT on my iPad through the APP, but as am at work, and wanting to upgrade my equipment, I logged on via the PC.

  I have managed via PC to purchase the required credits, but when I go into the ProShop to purchase my equipment it tells me that I can only check out once I have completed the introduction tour. 

  I sighed and went through all the introduction tutorials etc again, and when in that mode am even now able to enter into a tournament, but when I go back to Pro Shop it will still not allow me to purchase and new equipment.

  I have attempted to clear the cache also with no success.

  I have noticed since earlier today that connecting is sometimes a bit slow and that the servers were down for a while, could someone advise how can I use the PC version now to purchase my equipment.

  I went ahead and made a update to your account.  Please try purchasing from the pro shop now.  If you continue to have problems, please contact our customer service department for further help.

   

  - WGTdbloshoe