I played this game when the first beta version came out about 6 years ago. At that time, TW for PC was much the superior game for several reasons. There were more players, more courses, more equipment. WGT did not even compare. So, I thought nothing of it and played TW instead. A lot of you played TW as well I am sure, and are fully aware that TW is no longer online. After a few year hiatus I clicked on an ad for WGT and started to play. Part of the reason I stuck around was that this is the only multiplayer game around now. The developer has also done a very nice job to improve game play and player options like equipment etc. So, naturally, I joined a club, I played daily, I bought credits and I improved. I started to really like this game.
Then... I tried to log in, and my account is disabled. Huh?
So I emailed support, and this is what's transpired since...
Oct 02 15:41
Hello,
I've just tried to log in to WGT (username: g0t00t) and apparently my account has been disabled.
What's going on?
Oct 02 16:01
Dear,
Our records indicate that you have created multiple WGT accounts, or that your account has been shared with another person. Accessing WGT via more than a single account is a violation of WGT Terms & Conditions policies. Read the Terms & Conditions here: http://wgt.com/terms.aspx
Due to this violation, your account has been temporarily closed. Please reply to this message with a listing of all your open WGT accounts.
From,
WGT Member Services
Wow, how could I forget to read the fine print? Anyway, let's try to remember and get this thing sorted out...
Oct 02 18:27
You are correct.
If you can see that I did have another account then you can probably look at the details. It's been a while but let me try to remember; that account was created maybe 5 or 7 years ago and with it I probably played a total of maximum (and I am probably exaggerating) 6 hours. I didn't like the game then, for multiple reasons. I honestly have no idea what the username, password or even the email associated with that old account is.
With WGT being the only real and enjoyable online multi-player golf game on the market now (and as you can tell by the history on this account including playing time and the purchases made) I am obviously opting to play.
Please tell me what I can do to reinstate this account.
Thanks for your time.
Oct 03 10:50
Dear,
Creating multiple accounts is against our terms and conditions. This gives you a unfair advantage over other players.
WGT Member Services
Oct 03 12:12
Did you read my email below?
I've found the old account, which I will remind you again I have not used in 6 years.
Please tell me how I can delete that account so that I can keep playing.
The account I wish to delete is:
Email: xxxx@hotmail.com
Username: xxxx
Password: xxxx
Thank you.
Oct 03 12:41
Dear,
I am sorry but we have found more then just one account. This account will remain closed. Opening additional accounts does not help you.
WGT Member Services
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Oct 03 13:15
There are no other accounts in my name that I can think of.
Are you saying that I am permanently banned from playing this game? Is there no way to reconcile this petty issue?
Again, I must reiterate that the old account in question had not been used for 6 years, therefore suggesting that I created multiple accounts to create an unfair advantage for myself is completely baseless.
Oct 03 13:42
Dear Ivan,
Sorry but as I stated already this account will remain closed.
WGT Member Services
Clearly, I waited for 6 years to create a 2nd account so that I could create an unfair advantage for myself. Good thing that WGT didn't ask for my civic address because clearly I belong in jail.
I could understand if I created multiple accounts within a relatively short period of time and gifted things between them and/or played tournaments in order to gain credits. No, instead I PAID to buy credits because I thoroughly enjoy this game.
This is the thank you that I get for paying to play.
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