This has happened to me three times and maybe WGT can fix this issue. On long putts, my ball goes through a flagstick instead of hitting it and making the putt. The flagstick is a solid object but WGT does not treat it as such. My last time it rolled through the flagstick i missed by .2 inches. Clearly, the shot should have gone in. My 3 misses were for 10 inches, 7, inches and 2 inches. One I was at 0 inches and ball would not go in.
If you have experience this too, please post a note