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Re: problem reports

rated by 0 users
Fri, Jan 13 2017 5:13 AM (4 replies)
  • pastorsellers
    17 Posts
    Tue, Nov 2 2010 12:43 AM

    WGT offers the option of right-clicking the chat box to report a problem.  is there a mechanism for receiving a response? or at least publishing what problems are being worked on?

  • WGTicon
    12,511 Posts
    Tue, Nov 2 2010 8:20 AM

    Hi

    We check every bug submitted. Many of the reports are for similar things, so replying to every would be very laborious process.

    The list of what's coming located on top in the Announcement forum. We do not publish bug fixes until they happen since until they are fixed, they are still bugs

    -icon

  • Simonanna
    605 Posts
    Wed, Jan 11 2017 8:31 AM

    Hi how to I get my matchplay wins credited 

     

  • ostfriedel
    2,052 Posts
    Thu, Jan 12 2017 4:33 AM

    WGTicon:

    We check every bug submitted.

  • borntobesting
    9,701 Posts
    Fri, Jan 13 2017 5:13 AM

    Simonanna:

    Hi how to I get my matchplay wins credited 

     

    What match play wins? According to your stats you have played 1 match play game and lost it.

    Match play games played in the practice mode don't count in your stats.

    If you are talking about coin games on mobile they don't count in your stats because they are played in the practice mode also.

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