ApexPC: Is it realistic to expect a business to give out info they might consider proprietary.
No, and I didn't express to expect it. It was a matter-of-fact statement.
Alas, I'd expect a question mark after a question ;)
ApexPC: And is it reasonable to expect WGT to answer every query posted in the forums?
No, and I know of their policy to give most answers only once.
Alas, there are some questions which are never answered because this might be uncomfortable for the company. You, too, fall into silence sometimes, apparently to protect them ;)