Last week I sent an email to support, informing them
that my CC email was not working. The reason for this is that I don’t want to
send out loads of individual messages when I can send one to all members.
Two days later I received an email informing me that
they were looking into it.
Today (11 June 2015) I received another email asking
if I would fill in a questionnaire on how good they had been. As the CC email
is still not working I was not happy at all.
Customer service, please get your finger out and
make sure the job is done before asking people how good you have been.
Disgruntle customer.