Ok...first off.....you can only use your left hand on the mouse.....then you have to be sitting facing due south and have your right foot off the ground. Have the closest window open 2. 45 inches and have Led Zeppelin 4 playing on your mp3 player. In pig's blood, scrawl Redrum on the wall to your left and then clap your hands 3 times and it will be fixed....
Yes it's true....these are the gyrations WGT asks us to go through as work around's to their "updates and fixes"
If that fails...hit F5 to refresh, and as the others say, only have one WGT window open.