How do you fix the monetary damage to the players?
adeypa: Infinito3010: I left a note for wgticon and sent a email to wgt member services. Below is a copy of an email that I sent to customer services a couple of days ago, they have replied that they will look into the problem. I'm looking forward to the explanation of why the last four cannot receive the complete prize fund split equally............... Hi guys,Sadly I'm having to contact you again about broken bracket tournaments. Two 200cr Tierless bracket tournaments have got all 4 semi finalists down as withdrawn. This happened as soon as the semi final round was due to start, the 24hr countdown never even started. The last time this happened, WGT refunded the entry fee of 200cr, which is the least that should have been done.The fact that all 4 players were already guaranteed 288cr by reaching the last 4, means that we were without doubt 'short changed'. The prize fund for these brackets is 2880cr each, that means that WGT only paid out 800cr instead of a 2880 prize fund, how is that right ?When this happens I'm suggesting to you guys that WGT pays out the entire prize fund, split equally between the 4 players that were unable to play their rounds to complete the tournament, 720cr each. I look forward to your reply, and the 1440cr as suggested.Many thanks, regards, Ade
Infinito3010: I left a note for wgticon and sent a email to wgt member services.
I left a note for wgticon and sent a email to wgt member services.
Below is a copy of an email that I sent to customer services a couple of days ago, they have replied that they will look into the problem. I'm looking forward to the explanation of why the last four cannot receive the complete prize fund split equally...............
Hi guys,Sadly I'm having to contact you again about broken bracket tournaments. Two 200cr Tierless bracket tournaments have got all 4 semi finalists down as withdrawn. This happened as soon as the semi final round was due to start, the 24hr countdown never even started. The last time this happened, WGT refunded the entry fee of 200cr, which is the least that should have been done.The fact that all 4 players were already guaranteed 288cr by reaching the last 4, means that we were without doubt 'short changed'. The prize fund for these brackets is 2880cr each, that means that WGT only paid out 800cr instead of a 2880 prize fund, how is that right ?When this happens I'm suggesting to you guys that WGT pays out the entire prize fund, split equally between the 4 players that were unable to play their rounds to complete the tournament, 720cr each. I look forward to your reply, and the 1440cr as suggested.Many thanks, regards, Ade
I agree, I only receive a refund, where it should have been the prize fund of 2880 credits split four ways.
Either this, or they should refund all 16 players with their starting fee.
But, as always, they only want our best - for themselves :(