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Re: Display problems

• smart02 6 Posts

  Mon, Jan 10 2011 11:52 PM

  Hello to all!

  It's a few days that I have a problem. When I start a tournament, after finish the first hole, it's appear the score card and above a commercial advise.

  When I click "continue" to start the second hole, the display has a black line (where few moments ago there be the commercial advise) and it is under...

  If I continue play, every hole the display became lower and lower... what's happen?

  Thanks and have a nice day!

• Soulcatcher 1,970 Posts

  Tue, Jan 11 2011 1:46 PM

  Hmmm can't say I have heard of that one before. What browser are you using. When I use Opera I get very weird visual problems.

  Try Firefox or Chrome.

• smart02 6 Posts

  Thu, Jan 13 2011 8:42 AM

  I use internet explorer 8. I see also that on one pc I have this problem, in another no...

• WGTicon 12,511 Posts

  Thu, Jan 13 2011 9:20 AM

  Hi,

  I think it maybe some flash issue. Can you try the following:

   

  • Clear Browser cache: Click here for instructions.
  • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.
  • Increase Flash Cache. Click here, and set flash cache to 1mb. This should allow for quicker loading of the games.

  -wgticon

• plim 1,388 Posts

  Thu, Jan 13 2011 10:00 AM

  Soulcatcher:

  Hmmm can't say I have heard of that one before. What browser are you using. When I use Opera I get very weird visual problems.

  Try Firefox or Chrome.

   

  i don't think Opera is wgt friendly fullstop

  has anybody done a full study on which browser is best for the game. nobody has a good word to say for ie8 (which i use) or lower. if one is better than the rest why don't WGT tell people to use it. it might stop some of the meter issues for some people.

• Soulcatcher 1,970 Posts

  Thu, Jan 13 2011 12:18 PM

  Opera is useless with this game. I only use it when I am on my wifes computer, because it is all that is loaded on it and she does not want anything else.

  I never play on that one though.

   

  Happy hitting