This is an ongoing problem. My computer is new, very fast broadband connection, cleaned out regularly, no open windows and multiple problems finishing a game. Been playing for years and it seems worse, so frustrating that I started to play internet poker again for amusement, never have a problem there. Hoped that WGT would correct the problem but it is futile. Played with others who have the same experience and who have spent more money than me and are really frustrated with WGT.