Hi there WGT support team,
I would like to know if you can address this problem,
- This is really a plaque, people disconnect on and on & on for any reasons, its a royal pin in the butt, example, a few minutes ago before writting this email, I was in a fourthsome, with 2 Masters & one Tour Master, we played a 9 hole at St-Andrews and guess what I finished alone.
I think that there should be an incentive to the players that finish games and a penalty to the ones that disconnect for any kind of reason, maybe a message could be seen went you want to disconnect saying this will affect your average and your tier status if it happens often, the pourcentage well I leave that you you but I would for example if in my case I'm at 64.10 if I disconnect lets say I would be at 66.10 or even 67.10 and the penalty for a full 18 holes could go up to 10, 64.10 + 10 = 74.10.
And if the player continue to abuse it it will be in there records and should even affect there tiers + the penalty points. I know this means that you guys will have to dish out more money to program this in your systems but if you look at it from an other angles you will win in the long run how well, if people like me get feed up and leave the site for good well they do not buy stutf, balls, irons and so on and you will continue having the same problem plus you will loose some customer who love your site and spent money on it, bottom line were taking about money first I understand that then customer service.
If your still not sure well do a little survey among the players, that's easy and it does not cost a hole lots and I bet you the results would be in my favor. Now if the CEO & board members want profits well they should think real hard on this problem and if not then they should be fired on the spot because don't forget that a lots of people are there because of friends that told them about it (mouth to ear) and so on, so I think you guys should consider this and since I'm right you should reward me by sending me some GI SD balls no vapor there to expensive LOL.
A concern member & player of this great sites.
Tomcat0902.
Thank you & hope to hear from you soon.