Since I started playing I have only been able to access the pro shop one time and that was to purchase balls. I applied credits to my account and have since been unable to use them to purchase equipment. I am able to pay entry fees , but would really like to improve the game with better equipment. If there is a solution to the pro shop problem I would greatly appreciate hearing what it is!!! Its a good game but I know it would be better if I was able to improve my equipment.