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Re: Dangerous bug in shop!

• Tightrope 1,072 Posts

  Tue, Feb 8 2011 9:43 AM

  Hi, I went by the shop today to buy some Callaway balls, to replace the ones I lost in the bushes at St Andrews. I selected the cheap 250c option and decided to go big and said "2 packages please". I then clicked the "Purchase" button, but it felt like I missed it (like I do with the dings) and clicked again. 

  Coming into the game, I see that in my bag I have 13 balls!  So the "doubleclick"  on the Pusrchase button actually made two purchases. Imagine had I bought a clubset... Selling them back for 0.2% of retail is not satisfactory in those situation.

  So please, no not please, I demand that you make a traditional "shopping cart"  and "check out" type of functionality. It can be a lot of money and the behavior is not acceptable.

  Best regards,
  Tightrope

• WGTadmin2 1,152 Posts

  Tue, Feb 8 2011 9:59 AM

  Tightrope

   

  We are sorry that this happened and we are going to deploy a fix for this issues where you make multiple purchases if you click the "purchase" button multiple times in a row.  This would not happen in the case of buying clubs since you can only own one of each unique club.

  In the meantime we have refunded you the credits.

   

  All the best

   

  WGT

• Tightrope 1,072 Posts

  Tue, Feb 8 2011 10:24 AM

  Thanks. I read my message again and I do not feel that the rather light-hearted tone I had in mind when I "demanded" came through as I had intended. Sorry about that.

   

  Thanks a lot

  T

• WGTadmin2 1,152 Posts

  Tue, Feb 8 2011 10:41 AM

  thanks for the appology, just know that we mean well and please give us the benefit of the doubt.

   

  take care and have some fun on the greens