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Re: NEW BALL ISSUE

• shovlovin 2,112 Posts

  Mon, Feb 29 2016 6:19 AM

  I lost a ball to the pond on B O F , the replaced new ball went straight into the Red Zone of hits, i only got 3 more holes play left on it. Please can you sort this out WGT.ty.

• ScottHope 10,422 Posts

  Mon, Feb 29 2016 7:21 AM

  Do not rely on the information you get, regarding the wear and quantity of your balls, in a multiplayer game. Check the information when not in a game or in a single player game.

• bluzgolf 1,076 Posts

  Mon, Feb 29 2016 7:42 AM

  Contact customer service (link to contact at the bottom of pages.)

  I had one where I got a new ball, two holes later it was 3/4 gone.  Then two holes later it's back to barely used.  I was in a multi play game so I figured just graphic error.  When I had stopped playing there was a good 80% left.

  The next morning I go to play (single play) and the ball was in the red.  Sure enough, before the round was over the ball was gone.  BTW, customer service took care of it.

   

• ct690911 7,205 Posts

  Mon, Feb 29 2016 8:02 AM

  This very issue was recently brought up as "balls wearing out", in the product suggestion forum. The OP's name is Catzas. I posted that I was having similar probs. I generally use Callaway and, when others posted they were having no problems, I thought perhaps it might be a bug with just that one brand...then folks who play Nike started posting that they were having issues as well.

  ct

• WGTicon 12,511 Posts

  Mon, Feb 29 2016 9:11 AM

  ScottHope:

  Do not rely on the information you get, regarding the wear and quantity of your balls, in a multiplayer game. Check the information when not in a game or in a single player game.

  he is right, i think there is an issue somewhere there with misinformation being relayed. we are trying to track it down:(

• ct690911 7,205 Posts

  Mon, Feb 29 2016 9:35 AM

  " i think there is an issue somewhere there with misinformation being relayed. we are trying to track it down:("

  Misinformation?... I hit a new Callaway 3 times and the damn thing went red...others noticed the same thing with their balls. Read the thread I mentioned under product suggestions, as well as the OP's post in this thread.

  One player went so far as to methodically count the hits on his Nike balls (four separate balls). They are rated for 120 hits and were wearing out much sooner.

  ^^^This is the guy you want in your QA department.

  Misinformation?

  ps...welcome back Icon...rumor in the threads was that you Mods were on extended vacation after the latest round of "improvements"...:)

• shovlovin 2,112 Posts

  Mon, Feb 29 2016 10:11 AM

  Thanks for your replies guys,