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Re: 3 balls that disapear after one 9 hole

• JoeChap 5 Posts

  Thu, Mar 3 2016 3:31 AM

  Hello,

  Today begin a 9 holes on st andrews with 3 balls, the first was at something like 50%, finish the game with not a ball out of bounds or in water hazard. When i return in the menu, in my inventory all the balls disapear.... Strange bug........... Will you do something or do you think it is normal WGT ? Hum hum, patience have limit....

• ScottHope 10,422 Posts

  Thu, Mar 3 2016 1:31 PM

  Don't rely on what your inventory tells you in a game, check it when not in a game or playing solo.

• spaceghost88 1,624 Posts

  Thu, Mar 3 2016 10:51 PM

  If you find you have lost balls due to bug this is where you go for service. 

   click link--->Customer Support.

  Good hittin and Gday.

  B.Ghosty   

• ZioMio 4,680 Posts

  Fri, Mar 4 2016 6:03 AM

  ScottHope:

  Don't rely on what your inventory tells you in a game, check it when not in a game or playing solo.

  I wonder if this bug was hatched when they changed how the last ball message came into play.

  

• ScottHope 10,422 Posts

  Fri, Mar 4 2016 7:25 AM

  

• hpurey 11,505 Posts

  Fri, Mar 4 2016 10:11 AM

  I've had it happen before.   I just close out and reopen the game window and they were back.   IIRC, another guy in the group lost his last ball (Nike) and I was using a Nike at the time as well.   He finished the last hole with the starter ball.   Wondering if it was a glitch in the inventory shown from the other player in the group running out of balls?   

   

  Main thing is that a refresh of the game client sorted it for me.