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Re: Why would this Country Club Tournament for Serenity not pay out?

Thu, Sep 29 2016 4:09 AM (3 replies)
  • RichJohn
    364 Posts
    Wed, Sep 28 2016 2:46 PM

    If you follow the link below, may have to cut and paste.  This CC tournament  which was a 25 credit entry fee and some 400 plus payout to the top 3 did not reward anyone.  Is it a bug or was it set up incorrectly?   Thank you for your assistance!

    Gloomy Munday

    http://www.wgt.com/golf-tournaments/leaderboard.aspx?id=d0a5870

    http://www.wgt.com/golf-tournaments/leaderboard.aspx?id=d0a5870

    RichJohn

  • ct690911
    7,205 Posts
    Wed, Sep 28 2016 3:04 PM

    If it was a CC tournament, shouldn't your question be directed to whomever in your CC set the tournament?, or perhaps the owner?

    I'm not certain this is the right venue to air your concerns.

    If I am mistaken, apologies in advance.

    ct

  • RichJohn
    364 Posts
    Wed, Sep 28 2016 9:43 PM

    The tournament was set up correctly, took several players 25 credits to play, added the percentage credits to the prize, executed the tournament as advertised, ended the tournament and then did not award the credits as prizes to the top 3 finishers which usually happens immediately in CC tournaments!.  That is a malfunction of the WGT system software in my opinion and not anything anyone in the CC can address. 

    RJ

  • turfsand
    1,773 Posts
    Thu, Sep 29 2016 4:09 AM

    customer service helped me with this same problem on more than one occasion, there is a link at the bottom of this page.

        Turfsand

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