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Re: Premature abrupt end to Clash rounds results in loss of pass and eps

• DustinAxis 15 Posts

  Sat, Nov 19 2016 6:06 PM

  Last night, for the third time(not in a row but over many clash rounds), my round was ended in the middle of a putt rolling on the 6th of the 9 clash round greens.  The blocking modal dialog box message states something like "Your clash has ended." with an OK button as the only option to dismiss it. NO IT'S NOT OK! and to add to that my days played counter was incremented with no way to regain the daily bonus because I earned no experience, nor for my country club, no addition to my Clash score total and loss of the CC PASS I used. When I returned to the CCC page the timer show about 3 and 3/4 hours still left  until the clash was to end.  I had been playing for about 12 minutes before I was booted from my round and returned to top game client page. Nothing warned me that I better play really quickly because I have only 12 minutes to play 9 holes or forfeit  the pass, experience, and clash score. Down right rude and just not right.

  WGT Please don't let this happen again.  If you have to boot players from a round before its normal end let them know the risk or credit them for holes played with experience to all parties with a stake in the play or return any pass used and reset as if the holes were never played.  You get the idea. Keep it fair.

   

   

• alosso 21,069 Posts

  Sat, Nov 19 2016 10:24 PM

  1) You did get the CDP XPs, as them and the streak are now awarded with the first stroke of the game.

  2) You are a grown up and self-responsible guy, aren't you? It's up to you to check the time left for any event you join. In case of a Clash, the clock is right before your eyes when you click to play - looks a tad rude to demand for more.

  3) Your CC is nowhere near the top of the leaderboard, so why worry about the points missed?

  4) It's but a game - enjoy it lightheartedly and have fun!

• borntobesting 9,696 Posts

  Sat, Nov 19 2016 11:15 PM

  There is a time limit on every clash. You need to finish your round before the time expires.

  And don't go by the timer on the game screen! It has been messed up for months. Look at the Timer on the clash home page it is correct. You should have a good idea of how long it will take you to play 9 holes. If the timer shows less time than it would take you to play 9 holes then wait until the next clash or use speed up boost to cut the amount of time it would take to play 9 holes.

• alosso 21,069 Posts

  Sat, Nov 19 2016 11:26 PM

  borntobesting:

  Look at the Timer on the clash home page it is correct.

  Is this the one that you see when deciding/clicking to play?

• DustinAxis 15 Posts

  Sun, Nov 20 2016 8:04 AM

  Thanks for the replies. Points taken. I keep failing to check the correct timer. I did get into a bit of a rant. With no round end summary presented It was not clear to me what if any experience was earned for myself or the CC

  The issue I'd like to focus on is how the clash time end event is handled. Currently it is an expedient termination any in progress rounds.  I am ok with disqualifying a round from the clash if it is not completed on time. The eviction from play in the middle of a round and putt rolling on the green was rude. Yes, it is a game but the game can be programmed to be polite, courteous, and considerate.  It could notify me that the clash time has ended and my score will not count and invite me to finish the hole or the round if I like and/or present me with a end round summary.  If for some WGT internal accounting the round has to be ended at least present an end round summary.

  Thanks for your consideration.

• borntobesting 9,696 Posts

  Sun, Nov 20 2016 10:46 AM

  alosso:

  borntobesting:

  Look at the Timer on the clash home page it is correct.

  Is this the one that you see when deciding/clicking to play?

  If you mean the timer that is on the game play screen then no. That timer has been wrong for months. The timer I am referring  to is on the Clash home page. The page that shows the current score and who has been playing. That timer is correct. 

• alosso 21,069 Posts

  Sun, Nov 20 2016 11:59 AM

  borntobesting:

  The timer I am referring  to is on the Clash home page. The page that shows the current score and who has been playing. That timer is correct. 

  This is where you click "I want to play in the Clash" - probably we talk about the same.

  borntobesting:

  If you mean the timer that is on the game play screen then no.

  This is in the "My CC" box next to the objectives (?)  - never knew that this shows a wrong time. Now I'm eager for the next event to check it!