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Re: SNOWBALL OR NO SNOWBALL

• CSBarbarian 1,625 Posts

  Wed, Dec 28 2016 1:17 PM

  WGTChampion:

  Thanks Barbarian. You could beg for it, or you could just let us know that you didn't receive it. Our CS team would certainly prefer the second one. 

  _CHAMPION

  I did ask for it.  And they were happy to give it to me.  But I shouldn't have had to ask.

• CSBarbarian 1,625 Posts

  Wed, Dec 28 2016 1:36 PM

  quadrock123:

  i didnt get mine either,but i messaged customer support and got my ball that same day. i always go to customer support for any questions, those guys are on the ball(no pun intended...lol).

  Without a doubt.  Any time I have had to contact cs they have always taken care of any issue I had (if the problem could be rectified) and have always done it promptly and courteously.

   

• alanti 10,564 Posts

  Wed, Dec 28 2016 2:54 PM

  WGTChampion:

  Thanks Barbarian. You could beg for it, or you could just let us know that you didn't receive it. Our CS team would certainly prefer the second one. 

  _CHAMPION

  Due to the assumed number of complaints even from the forum, do you not think that there is a serious QA program in place Champ?

  Time and time players need to jump through hoops just to get what should have been automatically sent.....pretty poor IMO.

• Antwilliam 669 Posts

  Wed, Dec 28 2016 4:14 PM

  Another satisfactory result for the WGT Public Relations Dept....

• MaxAirWedge 74 Posts

  Thu, Dec 29 2016 10:04 AM

  Put on some events... like 20% drink or points for objectives.. cheapest game on the internet.. epic failure for events at Christmas time..

• NWDiscer 61 Posts

  Thu, Dec 29 2016 4:03 PM

  Even better is the responses from trialpay,fyber,supersonic over the links for the credits they offer, i get charged on my ccard,get a shitton of emails from companies.......yet they say well if youncant send us a screen shot of it....well then it never happened even when i send emails from the company that they charged me supersonic told me it didnt happen just this morning over a 700 credit for buying a book....such bs yet wgt/topgolf cares less than 2 shits as they say well those people dont represent us.......

   

• chicagohorn 90 Posts

  Sat, Dec 31 2016 6:26 AM

  No snowball and lately many video views going unpaid while viewing on mobile !!

   

• NWDiscer 61 Posts

  Sat, Dec 31 2016 10:55 PM

  SHENANIGANS!!!!!!!