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Re: Rental Club Purchased Not Club That's Equipped

rated by 0 users
Wed, Jan 11 2017 6:49 AM (3 replies)
  • de7hisedge
    3 Posts
    Tue, Jan 10 2017 12:22 PM

    I sent this same issue to help, but it's been almost 24 hours and I am not playing again until I get this fixed.

    So I finally reached level 48 and I was able to rent the TaylorMade R1 TP9.0 White Driver (Aldila 65 shaft)(L48+) within the 2 hours I had this club I decided to purchase it since it was 10% off at the 2,246 credit price.  When I purchased it and tried to equip it the driver that is now in my bag is not this one it's the TaylorMade R1 10.0 White Driver (Aldila 55 shaft)(L11+).  What is weird is the club specs were of the 9.0, but the actual club when I went to play with it was only 250 yards which made it the 10.0.  Hopefully everyone is following me.  I have no idea how this would have happened, but basically I need to get this fixed so I can continue playing.  At this point it does me no good to have this L11 driver and I had more than enough credits so staff at WGT please fix this for me so I can keep playing this wonderful game. 

    If needed I have screenshots before and after the purchase to help illustrate my concern more.  Thank you!

     

     

     

  • de7hisedge
    3 Posts
    Tue, Jan 10 2017 7:37 PM

    The clock is ticking on the 10% off it will be ending in 7 hours. Hoping to get this figured out before the time expires.

  • alosso
    21,069 Posts
    Tue, Jan 10 2017 11:57 PM

    Your activity confirms that you rented one and bought the other...

    Usually, they fix errenous purchases without further ado.

    IF CS ("Help") doesn't react, post to one mod's wall.

    If you received a confirmation mail, you might try and send a repeat inquiry with the case number.

  • de7hisedge
    3 Posts
    Wed, Jan 11 2017 6:49 AM

    This has been resolved, thank you WGT staff!

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