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Re: Not Enough Credits Error (Again)

• goatsy89 6 Posts

  Tue, Apr 11 2017 1:52 AM

  I just received the same error again. (http://www.wgt.com/forums/t/458705.aspx)

  This time, it's with the Ping G25 Iron Set (Steel) (L59+). Again, I have just enough credits to purchase it after the 10% discount, but am unable to process the payment. I hope it will be resolved within the rental bonus timer.

• WGTElectro 90 Posts

  Tue, Apr 11 2017 7:49 AM

  Hey goatsy89,

  Just send us a message directly via members@worldgolftour.com and we will get this sorted for you.

  Cheers,

  WGTElectro

• iPhilMickelson 74 Posts

  Tue, Apr 11 2017 9:14 AM

  I got the same exact error when I tried to buy these exact irons with the 10% discount. I didn't have enough for it before the discount, and it wouldn't let me buy it. I had to do surveys until I got enough to buy it for the regular price before I could buy it with the discount.

• goatsy89 6 Posts

  Tue, Apr 11 2017 9:54 AM

  Hey WGTElectro,

  Thanks for the reponse, I have sent a help request via Customer Support. How long does it usually take to get it resolved?

• garyk49 2,330 Posts

  Tue, Apr 11 2017 12:36 PM

   

  Maybe CS will be able to help.  But I think the answer is going to be, you have to have enough credits to purchase before the discount.  If not mistaken, this has happened before.

• goatsy89 6 Posts

  Tue, Apr 11 2017 5:27 PM

  [Resolved] Yup, eventually it was resolved this way, but all the same, thanks for Customer Support's assistance for resolving the matter.