Forums

Re: WATCH OUT !!

• CURTIS46 68 Posts

  Fri, May 20 2011 9:04 AM

  AlaCowboy is right. Mistakes do happen. I made an order for golf balls recently and was charged for and received two orders. I emailed WGT and they immediately  gave my credits back for the extra order and left the extra golf balls with me. We are a large community. Be patient.  C46

• Snaike 3,678 Posts

  Fri, May 20 2011 4:14 PM

  zagraniczniak:

  Steveroo:

  I call BS on that being the most popular, and want to set the record straight.

  Good point. That bit of puffery bugged me as well. "More popular" with whom, the WGT sales director? 

  Brilliant!

  5 stars today, Zag... well done!

   

• Steveroo 176 Posts

  Sat, May 21 2011 8:31 AM

  You are Correct Sir, and it is my intention to email the staff and point out this situation, I merely wanted other players that do and have spent many dollars here to be WARNED, and to be very careful when changing CC information. This may be inadvertent, or it may be calculated, but there's at least 150.00$ in this thread that say Watch Out !!!

  LOL  GG and GL all.

• Steveroo 176 Posts

  Sun, May 22 2011 4:46 PM

  Steveroo:

  You are Correct Sir, and it is my intention to email the staff and point out this situation,

   

  okay I emailed them and actually sent the complete text of my original post for" watch out".. So far, NO reply..get ready folks...

• Steveroo 176 Posts

  Wed, May 25 2011 8:47 AM

  Steveroo:

  okay I emailed them and actually sent the complete text of my original post for" watch out".. So far, NO reply..get ready folks...

  
  "Hi Stevan,
  
  Very sorry for the issue you have encountered.
  
  I am forwarding your mail to the folks here who help with credit card issues.  You will hear back from us shortly."
  
  Thank you,
  WGT Member Services

  
  My apologies for the problems.  It is not our intention to cause deposit errors.
  
  That being said, I've refunded your credit card with $40 and removed 4000 credits from your account.
  
  Sorry for the issues.
  
  WGT

  And there ya have it! WGT may not pay much attention to the forums, but they do check their email. Thanx WGT for fixing this, and doing the right thing!!

• Suzyswift 557 Posts

  Sat, Jun 4 2011 11:26 AM

  I hate to bust any ones buble but I think wgt is fair in there credit, I get great enjoyment from the site and only to happy to pay what I do,,,there is also the surveys for players to do if they feel its to exspensive. Great job WGT

  Suzy

• MBaggese 15,367 Posts

  Sat, Jun 4 2011 2:55 PM

  Well, I wasn't paying attention last night, did the same thing.

   

  Thought about it for awhile, then bought the R11 driver...lol

   

• TracyMax 2,361 Posts

  Tue, Jun 7 2011 11:25 AM

  the EXACT same thing happened to me, and I couldn't really afford it being out of full time work for over 2yrs. You can't just EDIT your account. I did not notice that the site "automatically" selects the $50 credit purchase. I'm sure we're not the only ones that this has happened too.

• TracyMax 2,361 Posts

  Tue, Jun 7 2011 11:30 AM

  MBaggese:

  Well, I wasn't paying attention last night, did the same thing.

   

  Thought about it for awhile, then bought the R11 driver...lol

  yeah I bought the 2010 Rapture graphite clubs I was looking at----BUT i wouldn't have bought them if the mistake hadn't happened and I think WGT needs to change the update info section.