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Re: Lost 200 Credits-Match Play Challenge

rated by 0 users
Fri, May 27 2011 10:39 AM (5 replies)
  • vanguard56
    40 Posts
    Wed, May 25 2011 5:39 AM

    Playing a match play challenge today opposing player get disconnected we both come back quickly he tees us back off, we get a message sorry their was an unexpected error with the game please come back later. I log back on and am no longer in that game and my 200 credits are still in my "bank".  When I hit the play button takes me to main menu to start a new game not the match play I was just playing. I then leave come back about 7 hours later and am now  missing 200 credits. Has this happened to anyone before? I''m not new here have been playing since 2008 but when credits are taken from a WGT error that really gets me upset.WGT NEEDS TO CREDIT MY ACCOUNT 200.

  • WGTicon
    12,511 Posts
    Wed, May 25 2011 9:39 AM

    hi

    please email members@worldgolftour.com and they can research the issue for you

    -wgticon

  • vanguard56
    40 Posts
    Wed, May 25 2011 6:08 PM

    Already have contacted this morning.

  • vanguard56
    40 Posts
    Thu, May 26 2011 9:15 AM

    No response as of yet is this typical?

  • WGTicon
    12,511 Posts
    Thu, May 26 2011 10:14 AM

    vanguard56:

    No response as of yet is this typical?

     

    usually 24-72 reply window. right now, we are experiencing an overload of emails due to qualifiers, so we will reply as soon as possible

    sorry for the delay :)

    -wgticon

  • vanguard56
    40 Posts
    Fri, May 27 2011 10:39 AM

    Very happy with the outcome,treated fairly and I appreciated the help.Thanks

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