twinponds169:
Seems like they added the free ball a bit after the tournament was posted and some people entered.
Customer Services gave me the ball today. I don't know of it's because I asked for it, with a copy of my entry from Sunday pasted into my request (you can find the entries in your account), or if they have a way of checking for everyone who entered (but didn't post a score) and sent out the balls automatically.
EDIT: Just got a note from CS. They added the ball "manually" based on my request.