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Re: server connection

• BSJ62 7 Posts

  Thu, Apr 12 2018 10:02 AM

  Is anyone else having connection problems ?   For the last few days I keep getting a message telling me that a connection could not be made with the server and that my internet connection must be down.  This happens approx. 5  times in the hour that I play each day

  My Internet connection is stable and runs at a constant 30mbs and wgt is the only game that I have connection problems with.

   

  If anyone has suggestions or is having the same problem would be interested to hear from you

   

   

   

   

• borntobesting 9,696 Posts

  Fri, Apr 13 2018 4:08 AM

  BSJ62:

  Is anyone else having connection problems ?   For the last few days I keep getting a message telling me that a connection could not be made with the server and that my internet connection must be down.  This happens approx. 5  times in the hour that I play each day

  My Internet connection is stable and runs at a constant 30mbs and wgt is the only game that I have connection problems with.

   

  If anyone has suggestions or is having the same problem would be interested to hear from you

   

  How are you connecting to WGT?  Is there a router between your modem and pc? If so try to resetting your router settings. Last year I was having that problem and I discovered that not only one was there a firewall in windows but there was a second firewall in my router settings. I disabled that firewall and the connection problems stopped. Any and all connection problems now are if my ISP is down.

   

   

   

• lonniescott711 4,204 Posts

  Fri, Apr 13 2018 6:49 AM

  Although you may think that you have great service , it may not be as great as you think . Sometimes the weather can and does interfere with the quality of your service provider . You have to also take into consideration their maintenance schedule and program updates as well . There can be a lot going on between us and WGT which is out of every ones hands and control at any given time . 

  Plus dont forget about your computer its programs and updates as well . Back ground apps browser updates and the lot . I was having the same problem over the last few days due to bad weather . Today is a much calmer day and so far no problems as of yet .

• garyk49 2,330 Posts

  Sat, Apr 14 2018 7:07 AM

  If you were to do a Ping or Trace Route when this is happening, I would be willing to wager, you are timing out on one the stops getting to WGT.  As lonnie said, weather could be a big factor(power outage or a server restart, due to a power outage).  Anything from maintenance to a hop server being shut down will stop you.  Those are not WGT's

• PRIESTESS 10,721 Posts

  Sat, Apr 14 2018 6:08 PM

  garyk49:

  If you were to do a Ping or Trace Route when this is happening, I would be willing to wager, you are timing out on one the stops getting to WGT.  As lonnie said, weather could be a big factor(power outage or a server restart, due to a power outage).  Anything from maintenance to a hop server being shut down will stop you.  Those are not WGT's

  He said,,WGT is the only site he has problems with.