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Re: Is WGT answering emails?

• MartyFlanagan 2,488 Posts

  Tue, Jul 10 2018 1:17 PM

  I sent them an email yesterday to members@worldgolftour.com and have not heard a thing, anyone else having this problem

• TopShelf2010 10,929 Posts

  Tue, Jul 10 2018 1:22 PM

  .

• alosso 21,070 Posts

  Tue, Jul 10 2018 1:23 PM

  I had it sometime earlier.

  My escape: Use "Contact" below. It doesn't guarantee a sufficient reply, but it will give you an automatic reply with a "case no." - enough to make them sweat if you re-use it later...

• MartyFlanagan 2,488 Posts

  Tue, Jul 10 2018 2:20 PM

  TopShelf2010:

  Could be an extended holiday vacation.

  If in dire need, try contacting Icon via Wall Post or Private Message

   

  Don

  thanks for the reply, I will give it another day and then try my buddy Icon

• MartyFlanagan 2,488 Posts

  Tue, Jul 10 2018 2:21 PM

  alosso:

  I had it sometime earlier.

  My escape: Use "Contact" below. It doesn't guarantee a sufficient reply, but it will give you an automatic reply with a "case no." - enough to make them sweat if you re-use it later...

  i tried that earlier but didnt get an automated reply with a case number, something strange is going on with my email or account

• fourdude 1,311 Posts

  Tue, Jul 10 2018 5:00 PM

  All I have been getting for 2 months now is "Server Error 422", sent PM to Icon, and he could not give me any valid reason why I cannot contact Customer Support. Seems to me that the right hand does not know what the left hand is doing here in Topgolf/WGT land.

• alosso 21,070 Posts

  Tue, Jul 10 2018 9:42 PM

  ("Contact" link)

  MartyFlanagan:

  i tried that earlier but didnt get an automated reply with a case number, something strange is going on with my email or account

  Oops - FUBAR(?)

• MartyFlanagan 2,488 Posts

  Wed, Jul 11 2018 4:11 AM

  alosso:

  ("Contact" link)

  MartyFlanagan:

  i tried that earlier but didnt get an automated reply with a case number, something strange is going on with my email or account

  Oops - FUBAR(?)

  no worries :) , well the case is now closed, they made contact this morning, Hooray!