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Re: New update freezes screen

Mon, Nov 16 2009 11:47 AM (9 replies)
  • MalamaMakena
    MalamaMakena
    42 Posts
    Tue, Oct 13 2009 12:26 PM

    Since the update, when I clicked on edit equipment, a new box popped up but froze the program - I had to reload.  Same thing on awards, and also on shared putt on BP #15 by avatar in news section.  Anyone else?

  • Faterson
    Faterson
    2,902 Posts
    Tue, Oct 13 2009 12:46 PM

    Yeah, there are problems with this. I had to re-start the browser once (Opera here) to get rid of a frozen window (one of those you mention).

  • WGTalex
    WGTalex
    2,087 Posts
    Tue, Oct 13 2009 1:18 PM

    Is this happening on game windows only, or all overlays as well (i.e. Awards etc)?

  • MalamaMakena
    MalamaMakena
    42 Posts
    Tue, Oct 13 2009 1:40 PM

    This happens when I am in My Profile and click on any of the following: Awards, Stats, Appearance, Equipment or Score History.  In each case a box pops up which is too small (the Close bar on the bottom right is off the screen), and nothing responds to any click - everything is frozen.  The X in the top right corner does not close the box and nothing else responds.  The only choice at this point is to reload WGT from my bookmark.

    I went into Play Now and chose edit equipment and that worked.  So for the moment it looks like the bug is limited to the choices in My Profile.

  • WGTalex
    WGTalex
    2,087 Posts
    Tue, Oct 13 2009 1:52 PM

    Thanks for the report, we will look into this.

  • MalamaMakena
    MalamaMakena
    42 Posts
    Tue, Oct 20 2009 1:26 PM

    It's fixed!  Thank you, Alex.

  • MalamaMakena
    MalamaMakena
    42 Posts
    Wed, Oct 21 2009 2:24 PM

    Previous post premature.  Condition still exists.  I was faked out because when I click on Stats, the various choices in its bar work.  But the entire box is still too small, the "Close" button is off screen, and the "X" at the top doesn't respond.  Basically, same as before.  Sorry.

  • MalamaMakena
    MalamaMakena
    42 Posts
    Fri, Nov 13 2009 7:05 PM

    I'm still frozen!  Can't edit equipment, can't change my image in appearance.

    Help!

  • WGTalex
    WGTalex
    2,087 Posts
    Mon, Nov 16 2009 10:15 AM

    Have you tried this in another browser?

  • MalamaMakena
    MalamaMakena
    42 Posts
    Mon, Nov 16 2009 11:47 AM

    I'm in Safari on my iMac.  Are you suggesting that is where the problem is?  Has anyone else had the same problem?

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