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Re: Massive problems since update - can't purchase balls

• Hointar 7 Posts

  Tue, Jul 30 2019 2:16 PM

  yes, problems! I could purchase a new sleeve but it gave me the wrong balls and also the surveys don't work anymore! The oops page doesn't work either please get on this problem or you'll lose me as a customer!

• HalHoff 876 Posts

  Tue, Jul 30 2019 2:19 PM

  Try downloading the game app to your phone. You can purchase from mobile as a workaround

   

  . 

  DampandDusty:

  YankeeJim:

  DampandDusty:

  Since the update last night, I am getting an error page for all ball purchases

  Oh boy, you sure do. Just went to try and buy some and got that same page. I was able to purchase some last night during a game but I think it was before the update.

  I wonder if the guy in accounting noticed the severe drop off in sales and I bet THAT bug gets fixed in a heartbeat.  LOL

  I just tried a club purchase as an experiment and the same OOPS error screen occurs - are you getting this also, Jim? Happens on multilple browsers

   

• DampandDusty 125 Posts

  Tue, Jul 30 2019 2:30 PM

  HalHoff:

  Try downloading the game app to your phone. You can purchase from mobile as a workaround

  Thanks - I'll try that - Hal are you getting the same error screen too??

• YankeeJim 25,827 Posts

  Tue, Jul 30 2019 2:31 PM

  HalHoff:

  You can purchase from mobile as a workaround

  Indeed, you can.  :-)

• mbcarp99 1,078 Posts

  Tue, Jul 30 2019 2:33 PM

  i get the oops message every ready go i try to enter, gonna save me some money -)

• HalHoff 876 Posts

  Tue, Jul 30 2019 2:41 PM

   

  DampandDusty:

  HalHoff:

  Try downloading the game app to your phone. You can purchase from mobile as a workaround

  Thanks - I'll try that - Hal are you getting the same error screen too??

  ‘I only get the oops message when trying to access on PC. No issues getting here from mobile.

• YankeeJim 25,827 Posts

  Tue, Jul 30 2019 4:31 PM

  mbcarp99:

  i get the oops message every ready go i try to enter, gonna save me some money -)

  Try entering from the WGT page. I was able to get in that way.

• DampandDusty 125 Posts

  Wed, Jul 31 2019 3:18 AM

  Update:

  It's all fixed - fingers crossed So that's good.

  . Nothing I did on my computer made any difference. Followed all the advice. Guess was a glitch at WGT end?

• mbcarp99 1,078 Posts

  Wed, Jul 31 2019 12:25 PM

  YankeeJim:

  mbcarp99:

  i get the oops message every ready go i try to enter, gonna save me some money -)

  Try entering from the WGT page. I was able to get in that way.

  Seems to be sorted now Jim but thanks