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Re: Where is customer service?

• GrubnPgh 2 Posts

  Fri, Aug 2 2019 4:29 PM

  I started playing the game about two weeks ago, but since yesterday, I can't log in because of an error message saying my account was disabled. I've tried reaching customer service via email and through the website, but I have yet to receive a response to either.

  Does anyone know of another way I can get a hold of customer service? I'm just trying to continue playing the game.

• TopShelf2010 10,927 Posts

  Sat, Aug 3 2019 3:21 PM

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• GrubnPgh 2 Posts

  Sat, Aug 3 2019 3:52 PM

  Thanks for that. They did finally get me sorted out today after I first reached out Thursday... probably just a backlog of emails, but they got my account up and running again.

  Cheers!

• Nicole161106 281 Posts

  Sat, Aug 3 2019 6:31 PM

  Obvious question i know, but, how did you manage to post this if you can't log in?

  GrubnPgh:

  I started playing the game about two weeks ago, but since yesterday, I can't log in because of an error message saying my account was disabled. I've tried reaching customer service via email and through the website, but I have yet to receive a response to either.

  Does anyone know of another way I can get a hold of customer service? I'm just trying to continue playing the game.

   

• YankeeJim 25,827 Posts

  Sat, Aug 3 2019 9:26 PM

  Which ID are you referring to? You're tied to 3 of them and they all started last month.

• TopShelf2010 10,927 Posts

  Tue, Aug 6 2019 9:34 AM

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