we are having a similar problem. our club leveled up to 17, which gives us another director, and goes from 20 to 25 tourneys. Well we got the 7th director, but still only shows 20 tourneys. Emailing back and forth to wgt, results are as usual, yes we know about it, and are working to fix it.
Beware of the trolls that have lots of posts, as they are unhappyu in their life, and trying to bring you down too, negativity breeds negativity, thing. ignore them, hurts their feelings, lol