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Re: account disabled

• birdy395 1 Posts

  Thu, Jan 23 2020 12:23 AM

  hi there , can anyone help me . I started playing around 22 days agi and got to level 41 and really enjoy playing but i have just tried to open via the mobile app as per usual and it doesnt automatically open and asks me to sign in , when i entered my email and password a notice came up saying " account disabled " . i am always friendly and have no obscene picture like some people and don't know why this has occured , thnx Alice

• MarchieB 1,530 Posts

  Thu, Jan 23 2020 6:44 AM

  You will need to contact customer support. 
  Accounts are usually become disabled for having multiple accounts. 
  

  https://m.wgt.com/help/request?ref=wgt

  or email Customer Support @

  members@worldgolftour.com

• TopShelf2010 10,935 Posts

  Thu, Jan 23 2020 6:53 AM

  .

• SlickHunter 1,034 Posts

  Thu, Jan 23 2020 8:45 AM

  Multiple accounts is one of the main reasons to disable account, whether it’s intentional or not. Customer support is very helpful in this matter.

• andwhy67 2,816 Posts

  Thu, Jan 23 2020 1:14 PM

  But as mentioned in previous posts, you must have logged in to your account to ask the question?

• LeesWetWood13 1 Posts

  Tue, Apr 13 2021 8:51 AM

  Hi There I'm having similar problem - I set an account up on Iphone >months ago and forgot it and registered on Laptop recently to play with friends.  Been playing for a few months on laptop and today account was disabled?

  Have tried customer services but no reply or even acknowledgment

  Did you ever get your account reactivated?