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Re: No videos available

• bossbird 2,232 Posts

  Thu, May 28 2020 3:59 PM

  Hello since the downtime today , it seems that players on mobile in U.K. and Europe cannot now watch videos . I have spoken to Five UK players and I am in France and we all get the message no videos available please try later . 
  please investigate , I believe USA players can still view them  

• bossbird 2,232 Posts

  Thu, May 28 2020 7:36 PM

  Players in Canada and Thailand also report this as an issue 

• callaghan159 6,364 Posts

  Fri, May 29 2020 2:32 AM

  Videos worked for me this morning and every morning. No issues in Eastern Canada for me.

• SimonTheBeetle 3,645 Posts

  Fri, May 29 2020 2:43 AM

  callaghan159:

  Videos worked for me this morning and every morning. No issues in Eastern Canada for me.

  No problems on the West Coast either.

• Greenie1969 389 Posts

  Fri, May 29 2020 3:26 AM

  I am in eastern Canada and have reinstalled and reset the advertising tracking button (can’t remember correct name) still no videos since the update. 

• ASD1978 477 Posts

  Fri, May 29 2020 4:27 AM

  bossbird:

  Hello since the downtime today , it seems that players on mobile in U.K. and Europe cannot now watch videos . I have spoken to Five UK players and I am in France and we all get the message no videos available please try later . 
  please investigate , I believe USA players can still view them  

  Also posted this in another thread - worked fine for me this morning in the UK.

• Goaheadnripit 4 Posts

  Fri, May 29 2020 5:55 AM

  Ontario here, No vids here!!!

• bossbird 2,232 Posts

  Fri, May 29 2020 6:00 AM

  Well it’s clear there is a problem somewhere , good luck to those who can do videos, not good at all for those of us who can’t. 

• bossbird 2,232 Posts

  Fri, May 29 2020 12:07 PM

  For those who haven’t been able to get the videos , we can now