Several that I know of are having the same issues. Brackets not showing up on mobile devices, empty once you pick Brackets. So, by going to the website, we could see the Brackets, entered a few, including the new courses of Cabo and Whistler. Then back to mobile device to play them. They appeared in the My Tournaments Tab. I could play Cabo bracket, but was frozen out of the Whistler Bracket, so lost my entry fee.
i know of a dozen guys and gals from various clubs that have had exact same experience. All of us sent emails to WGT. Awaiting a response..return of entry fee and an explanation of how mobile players are supposed to play brackets now. Or, are we being excluded?