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Re: Mobile Bracket Issue

• BWerthy 1,009 Posts

  Mon, Nov 2 2020 11:56 PM

  The Legend bracket I am playing in has a couple of issues. the first is that when I checked the bracket after the end of round 1, it was saying there was 23:45 time remaining but all of the bracket was showing every name in red.  

  it did correct itself there after a while, exact time I am unsure of, but it allowed a player that actually was beaten In the first round to get a round in during that time it was all buggered. He is unable to continue because he initially missed the cut, but it shows he played a round during round 2.

  next is there is one part of the bracket where the names from the first round and mixed up in the bracket for the second round. Nothing big, just wanted to bring it to someone’s attention  

  EDIT:  Nov. 3rd now.   2nd round has ended and is doing the same thing now for 45 minutes showing no winners only losers and no one advancing, it also appears another player with a higher score in round 2 was able to play a round in round 3 even though they were defeated in round 2. I have closed the app, even restarted my phone and it is the same. 

• GAP1011 65 Posts

  Wed, Nov 4 2020 12:54 PM

  Having the same issue with my brackets. Played a 2nd round 9 even though I lost my first round match which I didn’t even realize because it’s so hard to see the scores sometimes with the new graphics! Will contact wgt help. Maybe they’ll give me a free ball or something. 

• AlaskanDame 19,500 Posts

  Wed, Nov 4 2020 5:10 PM

  My club brackets are doing the same thing.  No names shown as advancing, but the clock is counting down for the next round.

• AlaskanDame 19,500 Posts

  Wed, Nov 4 2020 6:04 PM

  AlaskanDame:

  My club brackets are doing the same thing.  No names shown as advancing, but the clock is counting down for the next round.

  And I am looking at PC Flash version. We now have a semi-final showing 4 WD's when all participants did play their rounds. And there are credits on the line. WGT will make a killing, only awarding the semi-final part of the pot?

• TimHorton 10 Posts

  Thu, Nov 5 2020 6:23 AM

  Yup, played a 9 round Legend bracket 2 days ago and waited for the results to post.   Finally it updated that both myself and my opponent WD.  

• BWerthy 1,009 Posts

  Thu, Nov 5 2020 10:36 AM

  I thought for sure I had won my round and played the 3rd round. Even on the leaderboard  I was placed higher although my score tied with my opponent, my overall score was better. Clearly he won the tie breaker but that was only after 16 hours of guessing who was actually in the next round when the real results were finally displayed. I lost in the tiebreaker. I played, and essentially wasted the hits on my ball plus I thought I had at least won some credits by making it to the 3rd round but I didn’t. Really frustrating. I only lost a dollar, but it isn’t the first time wgt took my money without any response or explanation.  Maybe a free ball thrown my way or something for my troubles?  I’m not holding my breath. 

• KPJester 1 Posts

  Thu, Nov 5 2020 1:16 PM

  I was in the semi's of 3 different credit brackets and had defeated my opponent in 2 of those only to find out everyone was 'WD' when the time expired on the round, even though all rounds had been completed.  I am thinking brackets should be avoided for the time being.  It would also be nice to get the entry credits back as well as a little extra for the balls used in the tournament.

  This appears to be happening to all brackets I am in at this time. 

• mgsvz 191 Posts

  Thu, Nov 5 2020 1:42 PM

  I had a bracket where I advanced to the final and posted a score but it showed I WDed in the 3rd round.  #744037

• AlaskanDame 19,500 Posts

  Fri, Nov 6 2020 11:55 PM

  AlaskanDame:

  AlaskanDame:

  My club brackets are doing the same thing.  No names shown as advancing, but the clock is counting down for the next round.

  And I am looking at PC Flash version. We now have a semi-final showing 4 WD's when all participants did play their rounds. And there are credits on the line. WGT will make a killing, only awarding the semi-final part of the pot?

  Ha!  WGT didn’t even award the semi-finalists!  Awarded NOTHING.  So my club member who hosted is just out her 750 generous credits.  That’s just not proper.

  AKD