Forums

Re: Toptracer Box resets to middle of the screen

• BWerthy 1,009 Posts

  Fri, Nov 27 2020 11:41 AM

  I ran into an issue with the Toptracer box and found this thread from a year ago.  WGT Champion wrote the Toptracer box was resetting after being manually moved  https://www.wgt.com/forums/t/606336.aspx

  it is now doing it on my phone after months of never doing this. After I hit the ball and the screen switches to the ball in flight, the box moves to center of the screen blocking the view and then I have to move it again. And then when the next shot comes up, the box is in the center, again 

  Thanks 

  BWerthy

   

• SamSpayed 5,012 Posts

  Sun, Nov 29 2020 10:58 AM

  BWerthy:

  WGT Champion wrote the Toptracer box was resetting after being manually moved  https://www.wgt.com/forums/t/606336.aspx

  it is now doing it on my phone after months of never doing this. After I hit the ball and the screen switches to the ball in flight, the box moves to center of the screen blocking the view and then I have to move it again. And then when the next shot comes up, the box is in the center, again 

  It is doing that in the PC app also.  WGTChampion's post acknowledging the bug was from 14 months ago.  This still needs to be fixed!

  While they're fixing that, it would be nice if they could allow us to anchor the TopTracer box (maybe with a push-pin or something) to a certain spot on our screen, so that it remains visible after our shot is complete.  This would be especially useful for trying to figure out what we did wrong on an errant shot.

• BWerthy 1,009 Posts

  Sun, Nov 29 2020 5:54 PM

  This is a new thing for me. Has it been happening for you just recently or has it been an issue for 14 months?

   

  I got confirmation from another member in TPC that said the same thing happens to him 

   

  and anyone know how long it takes to be unmoderated here?  It can take days for my posts to appear at which time they are very stale. I don’t troll and just post things I’ve observed about the game and I’ve been posting here for at least 6 months. Do I reach out to CS or something? 

• SamSpayed 5,012 Posts

  Tue, Dec 1 2020 3:04 PM

  It's been an issue for 14 months.

  RE: moderation, send a politely-worded request to CS asking to be removed from moderation.